Privacy Policy

Last Updated: 12 February 2026

Welcome to Zinake POS (“we,” “our,” “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your information when you use Zinake POS.

By using Zinake POS, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

a) Account Information

When you register or use Zinake POS:

Name
Business name
Email address
Phone number
Login credentials

b) Business & Transaction Data

To provide POS functionality:

Sales records
Inventory data
Customer details (if entered)
Payment records
Reports and analytics

c) Device & Technical Information

Automatically collected:

Device type
Browser type
IP address
Usage data
Log files

2. How We Use Your Information

We use your information to:

Provide POS services
Process transactions
Manage your account
Generate reports & analytics
Improve system performance
Provide customer support
Ensure security & fraud prevention

We do not sell your data.

3. Payments & Financial Data

Zinake POS may integrate with payment providers (e.g., M-Pesa, card processors).

We do not store sensitive card details
Payments are processed securely by third-party providers
Providers operate under their own privacy policies

4. Cookies & Tracking Technologies

We may use cookies to:

Improve user experience
Maintain sessions
Analyze system usage

You can control cookies through your browser settings.

5. Data Security

We implement reasonable safeguards to protect your data:

Secure servers
Encryption where applicable
Access controls
Monitoring & security updates

However, no system is 100% secure.

6. Data Retention

We retain your data:

As long as your account is active
As required for legal/compliance reasons
For backup and security purposes

You may request deletion (see Section 9).

7. Third-Party Services

We may use trusted third parties for:

Payment processing
Hosting & infrastructure
Analytics
Customer support

These parties only access necessary data.

8. How We Share Information

We may share information:

To comply with legal obligations
To prevent fraud or abuse
With your permission
With service providers

We never sell your personal information.

9. Your Rights

You may request to:

Access your data
Correct your data
Delete your data
Export your data

Requests can be made via our support channels.

10. Children’s Privacy

Zinake POS is intended for business use and is not directed at children under 13.

11. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted with a revised date.

12. Contact Us

For privacy inquiries:

Zinake POS
Email: support@zinake.com
Website: https://pos.zinake.com